Privacy Policy

Last updated: 12 November 2026

1. Who We Are

This website, b4slaax.ch, is operated by B4S SA, a company based in Switzerland.

Registered address:
B4S SA
Via Stradun 9
7031 Laax
Switzerland

Email: info@b4slaax.ch
Website: https://b4slaax.ch

B4S SA is responsible for the processing of personal data described in this Privacy Policy.

2. Personal Data We Collect

When you visit our website or contact us, we may process the following personal information:

  • Contact information: Your name, email address, telephone number and any other details you voluntarily provide.
  • Enquiry information: Details submitted through our contact or accommodation availability forms, including requested dates, number of guests and messages.
  • Communication records: Correspondence relating to accommodation enquiries, property services or other requests.
  • Technical information: IP addresses, browser information, access times and server logs, where collected by the website’s technical infrastructure.

We do not use Google Analytics or Meta Pixel on this website.

3. How We Use Your Information

We process personal data for the following purposes:

  • Responding to enquiries and availability requests.
  • Providing information about Casa Mulin Laax and B4S SA’s property-related services.
  • Preparing quotations and arranging accommodation or other services upon request.
  • Managing customer communications and business relationships.
  • Maintaining the functionality, security and technical performance of our website.
  • Complying with applicable legal and regulatory obligations.

We do not use information submitted through our contact forms to send marketing newsletters unless you have separately agreed to receive them.

Where the EU General Data Protection Regulation (GDPR) applies, processing may be based on steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations or our legitimate interests in operating and securing the website and responding to enquiries. Where consent is required, we will request it separately.

4. Contact Forms

Our website uses contact forms provided by Elementor, a WordPress website-building platform.

When you submit a form, the information you provide is used to process and respond to your enquiry.

Depending on the website configuration, submissions may also be stored within the WordPress administration system and forwarded to our business email address.

We recommend that you do not submit sensitive personal information through these forms unless specifically requested.

Submitting an accommodation availability enquiry does not constitute a confirmed reservation.

5. Hosting and Service Providers

Our website is operated using WordPress and is hosted by an external web hosting provider.

To ensure the proper functioning, security and maintenance of the website, certain technical data, including IP addresses and server access logs, may be processed by our hosting and technical service providers.

We may also use external email service providers to receive and respond to enquiries submitted through our website.

Personal data is processed only to the extent necessary for these purposes and in accordance with applicable data protection requirements.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for its technical operation, security and functionality.

We do not intentionally use advertising or behavioural tracking cookies.

Where non-essential cookies or similar technologies are used, we will provide information and obtain consent where required by applicable law.

For further details, please refer to our Cookie Policy.

7. External Websites

Our website may contain links to third-party websites, including Airbnb, Booking.com and Instagram.

When you follow these links, you leave our website and become subject to the privacy practices and policies of the respective third-party providers.

We recommend reviewing their privacy notices before providing personal information.

8. International Data Transfers

In connection with website hosting, technical maintenance and electronic communications, personal data may be processed by external service providers.

Depending on the location and infrastructure of these providers, such processing may involve the transfer of personal data outside Switzerland.

Where international transfers take place, we will comply with applicable data protection requirements, including the use of appropriate safeguards where necessary.

Information about relevant transfers and safeguards may be requested by contacting us at info@b4slaax.ch.

9. Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected.

This includes responding to enquiries, managing accommodation or service requests, maintaining business records and complying with applicable legal obligations.

When personal data is no longer required, it will be deleted or anonymised, unless continued retention is legally required.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures are intended to maintain the confidentiality, integrity and availability of personal information.

However, no method of electronic transmission or storage can guarantee absolute security.

11. Your Rights

Subject to applicable Swiss data protection law and, where relevant, the GDPR, you may have the right to:

  • Request information about the personal data we process concerning you.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of personal data where legally permissible.
  • Object to certain processing activities or request restrictions where applicable.
  • Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of previous processing.
  • Exercise other rights available under applicable data protection legislation.

To exercise your rights or ask questions about the processing of your personal data, please contact:

B4S SA
Email: info@b4slaax.ch

You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, where applicable, a competent European data protection supervisory authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, data processing activities or applicable legal requirements.

Any updates will be published on this page, together with the date of the latest revision.